Resolving Issues
Apple devices - I don't see rent or purchase on my selected film after logging into my account.
It is likely an in-app purchase issue. We are required to use Apple's in-app purchase system for all purchases on Apple devices, which means that in-app purchases must be enabled on the device, payment methods must be up to date, terms agreed with, ...
My movie won't start?
This might indicate that we weren't able to charge your credit card, or it may also indicate that you are trying to stream the movie outside of the U.S. Note that for content security and licensing reasons, a credit card is required to create an ...
What happens if I change my email address/forgot my password to my account, will I lose my movies I purchased?
No, you will not lose your movies. If you change your email address, be sure to update your email in your account. Just sign in, go to your "Account", change your email, and click Save. If you forget your password, please click "Sign In", then click ...